Candle Sensations does not offer refunds for Change of Mind purchases.

Refunds and exchanges may be offered if items are faulty or damaged in shipping, please send us a photo of your damaged/faulty items by email or by our Contact Page within 5 days of receiving your items. Please note Candle Sensations take the utmost care to ship your items so that they arrive safely.

If you need to make any changes to your order, please contact us within 24 hours of your order.

At Candle Sensations we always want to ensure that our customers are happy and satisfied with not only the customer service but our products to. If you are not happy or satisfied in anyway, please contact by email or by our Contact page.

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